Connect your home to the Swiss TV network

Overview

  • Phone, internet and TV are almost never covered by rental contracts and need to be handled seperately
  • Registration to Billag for TV and radio licence fees is compulsory for all households.
 
 
Checklist
 
  • Find a TV provider that offers channels in your language
  • Find the best package for your needs
  • Sign up for the services and receive any required equipment

Need to know

  • Over-the-air TV (both analog and digital) is either not available or only consists of a few channels
  • Satellite TV can only be used if the property management agency / the landlord approves it. However for aesthetic reasons they generally do not approve the mounting of satellite dishes on rented property
  • Television in Switzerland is therefore usually received either over a cable TV line or through the telephone line
  • In both cases a digital modem and a receiving box are usually required
  • A wide range of channels in many languages is available with digital TV packages

How to proceed

  • For both cost and organisational reasons it is often simplest to sign up for a package of TV, telephone (mobile and land-line), and internet with one single provider
  • Review the TV packages available and find one that meets your needs
  • Obtain the previous tenant's name to inform the service provider of the change of tenant
  • Call the provider and inform them that you would like to set up a contract with them and for services to be operational for your entry date. Provide the previous tenant's name, if possible
  • Ask the provider to confirm that all required functionalities (ie., internet speed, TV channel package, TV receiver/recording unit) are operational at your specific address.
  • Make sure that the contracts and all appliances are sent to an address

Expected timeframe

  • Call your selected provider 14 to 20 days prior to your apartment handover to ensure continuity of service
  • Placing an order even further in advance is advantageous

Where to find help

There are various TV, telephone and internet providers in Switzerland. They vary in scope of products, channels, speeds, prices, etc. A professional relocation services provider can guide you through the range of options.


Alternatively, refer to the Hello Switzerland website for a detailed guide explaining the pros and cons of the major providers: www.helloswitzerland.ch/tv-telecom-internet

Hello Switzerland‘s free Relocation Helpline offers further advice and support:

Swiss Relocation Helpline

- free advice from locals

 

Can you get TV in your language? What are the options?

Call +41 58 356 17 77 (regular rates)
Skype: helloswitzerland.helpline (free)
Email: helpline@helloswitzerland.ch
Web: www.helloswitzerland.ch/helpline

Whole Switzerland

How much does it cost

  • Prices vary according to channel packages and the type of receiver unit chosen
  • Packages cover groups of channels in a particular language, or particular interests - films, sports, children's channels, etc
  • Receivers range from simple receivers to recording units and multimedia devices

Good to know

For reasons of simplicity and cost savings, most people in Switzerland sign up to one single service provider for a combined package of TV, home telephone, and internet.

It often makes sense to include your mobile telephone contract in this package too. Ask service providers about combination discounts and other benefits.

 
 

Take control of your relocation

Free guidance and support lets you take control of your own relocation.

Order extra support easily if you need it.

» Browse our Relocation Store

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