Post Offices in Ticino Switzerland's postal system

Swiss Post offers a variety of services in addition to general postal services, including accounts payment, mail forwarding and retention. Branches are widely distributed but opening hours vary.

Postal services in Switzerland

Switzerland is proud of its postal system, which is efficient and reliable.

Apart from postal services, the Swiss Post offers a comprehensive range of payment services. Accounts can be paid online or at counters using the payment slip sent with invoices.

Post office locations and opening hours in Ticino

Post office opening hours in Switzerland are generally Monday to Friday 8.30-12.00 and 13.30-18.30, and Saturday 8.30-12.00. The main post office in Lugano at via Soregno has longer opening hours: Monday to Friday from 7.30 to 11.00 and 14.45 to 19.00; Saturdays from 8.00 to 11.00 and Sundays from 15.00 to 17.00.

Mail delivery

Mail will be delivered on the next day with A post or within two to three working days with B post. The Swiss Post provides detailed information on options and prices. If you receive a parcel that is too large for your mailbox, they will leave a yellow slip telling you the address to pick it up. 

Change of address

To get mail forwarded to a new address, inform your local post office of your address change. The forwarding fee varies according to payment method and place of relocation.

Temporary change of address and mail delivery hold

The post office will forward mail to a temporary address or retain it at the post office to forward on your return.

Unsolicited merchandise

There is no legal obligation to either return or keep unsolicited merchandise. If goods were obviously sent in error, the recipient is obliged to inform the sender. 

Avoiding junk mail

To avoid junk mail, official labels for letterboxes requesting no advertising are available. For German, register online with Briefkastenkleber, and for French and Italian at stop-pub.

 

Photo:swiss-image.ch/Andy Mettler

Author: François Enzler

After more than 10 years’ experience in relocation in Switzerland, François is now heading the Packimpex Academy which provides over 30 different training courses specific to the needs of the relocation industry. His experience of the daily challenges faced by relocation consultants flows directly into the training courses designed and led by the Packimpex Academy.

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