Departure Services Store

Hello Switzerland is the smartest resource for successfully moving to and from Switzerland.
Our innovative range of services cater for all requirements and all budgets.
 

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Hello Switzerland's relocation service delivery partners

 

How it works
  • You choose the services you require from the order form below
  • You'll receive your order confirmation and full details within 1 working day
  • Easy pre-payment by credit card or wire transfer
  • We or our partners deliver your order

All prices in CHF and without VAT.

If you are relocating TO Switzerland, please visit our Arrival Services Store.

 
Partner
Price (CHF)
Relocation planning call and city orientation
Personal consultation to plan your relocation away from Switzerland
+
Hello Switzerland
FREE

Book this free consultation service and you'll benefit from an introductory coaching call by an expert from Hello Switzerland's Relocation Helpline.

You'll walk through the following topics: planning your relocation, leaving your current home, moving, cancelling your various contracts.

To help you visualise these steps,  the call can optionally be accompanied by a online presentation using an easy online screen-sharing option.

After the presentation, you'll be able to download and keep the presentation.

Housing services
Contract Cancellations & Property Cleaning
Support with terminating your lease contract, disconnecting all utilities, and arranging an exit cleaning service
+
Packimpex
599.-

Who is this service for?

This service is for you if:

  • You are preparing to move out of your rental property.
  • You want to avoid additional costs by adhering to the defined notice periods when cancelling contracts.
  • You want to be certain you can finalise all rental and provider payments on your last day in Switzerland and yet benefit from their services until the last minute.
  • You would like support complying with the stringent requirements related to returning rental properties, including the mandatory "final cleaning" before you move out.
  • You want to be sure you can plan your move well and avoid contractual surprises.

The benefits

You will:

  • Save time, money and stress by delegating time-sensitive administrative tasks to a professional relocation consultant.
  • Establish and comply with the key cancellation deadlines in your various contracts.
  • Know when to send your cancellation letters to match your departure timeline.
  • Be able to plan your move, travel dates, car sale, hotel or temporary apartment bookings in the most convenient and cost-effective way.
  • Have all the cancellation documents drafted for you in the local language and in line with your contractual rights, leaving no room for interpretation.
  • Receive two quotes for "final cleaning" from two cost-effective and reputable cleaning services.

What you get

Your consultant will:

  • Start the process with a 20-minute Departure Preparation Call to understand your departure plans.
  • Collect and analyse your contracts and define a plan for sending all cancellations based on contract terms and your departure timeline.
  • Draft all cancellation documents for you and send them directly to the supplier or agent whenever possible. Alternatively, advise you on how to send them and by which deadline.
  • Obtain two competitive quotes for "final cleaning" from cost effective and professional cleaning companies who guarantee the cleaning in line with Swiss property exit standards.

Service combination recommendations

We recommend combining this service with the Preparing to Move Out and the Accompanied Handback services, and if required, with Advertising for a New Tenant.

Preparing to Move Out
Undertake a pre-exit inspection and be well prepared to hand the property back
+
Packimpex
299.-

Who is this service for?

  • You are not fully familiar with the condition in which your property needs to be returned after you have lived in it for a few years
  • You want to avoid paying for repairs that you are not liable for
  • You want to be fully aware of your rights and obligations as tenants
  • You are afraid that your landlord or rental agent might try to abuse your goodwill
  • You want to leave the property without any concerns

The benefits

Our professional relocation consultants help to take the stress out of your upcoming handback of your property by clarifying what is expected of you as tenant in preparation for the handback.

You will:

  • Be advised on minor repairs and maintenance items which are clearly your responsibility, and how to undertake them cheaply in time for the final exit inspection.
  • Understand how you may use your third-party liability insurance to partly cover damages for which you might be liable.
  • Be prepared to counter any abusive claims which may arise from the landlord or rental agent.
  • Be assured that at your final exit inspection you will be able to hand back the property with no extra cost than what has already been budgeted, and with no extra time-consuming issues to manage, allowing you to depart with peace of mind.

What you get

Your consultant will:

  • Conduct a pre-exit inspection with you at your rental property, with or without the agent present.
  • Review the Entrance Inspection Report made when you entered the property.
  • Instruct you on how to comply with the maintenance and repairs that you are responsible for.
  • Review and explain any instructions provided by the landlord/rental agency.

This package applies to unfurnished properties only.

Please note that Packimpex cannot be held responsible for the prior maintenance of the property.

Service combination recommendation

We recommend combining this service with the Accompanied Handback service.

Additional support for larger properties and houses
+
Packimpex
399.-

Who is this service for?

  • You are leaving a larger property and have additional tasks to consider.
  • Your property may have a garden which should be maintained before departure.
  • Trees and hedges may have to be trimmed.
  • You may be required to service the heating system.

The benefits

You will:

  • Benefit from the expert support of a professional relocation consultant to ensure a smooth departure process.
  • Appreciate the extra administrative support with tasks associated with handing back larger properties.

What you get

Your consultant will:

  • Ensure you comply with the key cancellation deadlines in service contracts associated with your property.
  • Obtain two competitive quotes for all required services.
  • Organise the servicing of household appliances (e.g. washing machine, tumbler and dishwasher).
  • Arrange for and coordinate any required landscaping/gardening services.
  • Arrange for the servicing of the heating system, including a tank inspection and/or refilling of fuel.

This package applies to properties with more than 4 rooms or houses.

Service combination recommendation

We recommend combining this service with the Preparing to Move Out standard service, and the Accompanied Handback service.

Accompanied Handback
Represent your interests during the handback (Final Exit Inspection) of a property with up to 4 rooms
+
Packimpex
399.-

Who is this service for?

Did you know that every renter has to go through a property exit inspection before the rental property can be formally handed back to the landlord or real estate agency?

This service is for you if:

  • You want to be familiar with your rights and obligations when handing back the property to the landlord/agent.
  • You don't speak the local language (or you experience language barriers).
  • You want to maximise your chance of getting your whole deposit back.
  • You are afraid of being liable for damages that are not your responsibility.
  • You would like professional support at this important meeting.

The benefits

By being supported by a professional with local real-estate expertise, you will:

  • Save money on final repairs.
  • Bear no additional costs - only pay what you are liable to by law.
  • Maximise your chances of getting your whole deposit back.

What you get

Your consultant will:

  • Facilitate communication between you and the real estate agency or landlord.
  • Ensure that any claim against you is compliant with Swiss Lease Law.
  • Provide a detailed record of the property inspection.
  • Ensure that you, as the tenant, do not bear the cost for any repairs which are the responsibility of the owner.

This package applies to unfurnished properties only with up to 4 rooms.

Please note that Packimpex cannot be held responsible for the prior maintenance of the property.

Service combination recommendation

We recommend combining this service with the Preparing to Move Out service.

Represent your interests during the handback (Final Exit Inspection) of a property with more than 4 rooms
+
Packimpex
499.-

Who is this service for?

Did you know that every renter has to go through a property exit inspection before the rental property can be formally handed back to the landlord or real estate agency?

This service is for you if:

  • You want to be familiar with your rights and obligations when handing back the property to the landlord/agent.
  • You don't speak the local language (or you experience language barriers)
  • You want to maximise your chance of getting your whole deposit back.
  • You are afraid of being liable for damages that are not your responsibility.
  • You would like professional support at this important meeting.

The benefits

By being supported by a professional with local real-estate expertise, you will:

  • Save money on final repairs.
  • Bear no additional costs - only pay what you are liable to by law.
  • Maximise your chances of getting your whole deposit back.

What you get

Your consultant will:

  • Facilitate communication between you and the real estate agency or landlord.
  • Ensure that any claim against you is compliant with Swiss Lease Law.
  • Provide a detailed record of the property inspection.
  • Ensure that you, as the tenant, do not bear the cost for any repairs which are the responsibility of the owner.

This package applies to unfurnished properties only, with more than 4 rooms or a house.

Please note that Packimpex cannot be held responsible for the prior maintenance of the property.

Service combination recommendation

We recommend combining this service with the Preparing to Move Out service.

Repairs & Refund Support
Property repairs and rental deposit refund administration (admin only)
+
Packimpex
399.-

Who is this service for?

  • You're lost in the maze of coordinating final repairs to your rental property with suppliers and vocabulary you're not familiar with.
  • You would prefer an expert to handle rental deposit refund administration.
  • You're about to leave Switzerland, or you're already abroad and need someone local to manage the loose ends?

The benefits

By having the support of a professional with local real-estate expertise, you will:

  • Leave your property (and Switzerland) with peace of mind.
  • Be assured that someone locally is moving things forward with your interest at heart.
  • Potentially reduce the time until the return of your deposit.
  • Ensure that you receive the appropriate refunds of any pending utility payments.

What you get

Your consultant will:

  • Contact all of the relevant maintenance companies.
  • Obtain two competitive bids for each repair/service, if required.
  • Involve your third-party liability insurance, if appropriate.
  • Schedule all the repairs at a convenient time.
  • Ensure that you receive any and all refunds of your rental deposit and any pending utility payments, in accordance with Swiss law.

Service combination recommendation

We recommend combining this service with the Preparing to Move Out and/or the Accompanied Handback service.

If you require our consultant's presence at the property repairs appointments, please see the related service Repairs & Refund Support – Attending repairs appointments in your absence. 

Property repairs and rental deposit refund administration (admin and attending repairs appointments)
+
Packimpex
599.-

Who is this service for?

  • You're lost in the maze of coordinating final repairs to your rental property with suppliers and vocabulary you're not familiar with.
  • You would prefer an expert to handle rental deposit refund administration.
  • You're about to leave Switzerland, or you're already abroad and need someone local to manage the loose ends.
  • You can't attend appointments with home service providers yourself because you have already left Switzerland or you don't have time.

The benefits

With this service you will:

  • Leave your property (and Switzerland) with peace of mind.
  • Be assured that someone locally is moving things forward with your interest at heart.
  • Potentially reduce the time until the return of your deposit.
  • Ensure that you receive the appropriate refunds of any pending utility payments.

What you get

Your consultant will:

  • Contact all of the relevant maintenance companies.
  • Obtain two competitive bids for each required service for your selection.
  • Involve your third-party liability insurance, if appropriate.
  • Schedule all the repairs/services at a convenient time.
  • Meet you and/or the home service providers at up to 4 meetings at your property.
  • Ensure that you receive any and all refunds of your rental deposit and any pending utility payments, in accordance with Swiss law.

Service combination recommendation

We recommend combining this service with the Preparing to Move Out and/or the Accompanied Handback service.

Advertising for a New Tenant
Moving out before your lease expires? We'll help you as you search for a new tenant.
+
Packimpex
399.-

Who is this service for?

  • You are leaving your rental property before the end of your contractual lease term.
  • It is your responsibility to find a new tenant to take over your lease contract.
  • If you do not find a new tenant, you are liable to continue paying rent until the end of the contract.

The benefits

Finding a new tenant and positioning them as a viable candidate to take over the property requires careful advertising and follow-up.

By being supported by a professional with local real-estate expertise, you will:

  • Save yourself the time and administrative burden of handling the property market advertising that is required to find a new tenant.
  • Benefit from the real estate expertise of a professional relocation consultant to optimise the property advertisement.
  • Know if and when you can expect to be freed from your contractual obligations.

What you get

Your consultant will:

  • Gather all the relevant information to ensure that interested parties have access to an advertisement that is accurate and offers a comprehensive description of the property.
  • Place and manage advertisements in suitable publications and websites.
  • Use their privileged relationship with local real estate agencies to help facilitate a new tenant.
  • Keep you informed on the status of the lease applications received by the real estate agency or landlord.

Please note that the price does not include any charges for advertising on property websites, which will be billed separately, and it does not include visiting your rental property to take photographs for the advertisement.

While our experience and expertise makes it highly likely that you will secure a successor tenant, please note that rental market conditions mean there is never a guarantee of success.

Service combination recommendation

We recommend combining this service with the Property Showing service. Also, if you have left the country, you will probably need to combine this with a Repair & Refund Support service and potentially the Accompanied Handback service.

Property Showing Service
Support to organize and host property viewings
+
Packimpex
899.-

Who is this service for?

  • Are you in the process of finding a new tenant?
  • Do you find yourself lost between time for your work, your family and the tedious departure administration?
  • Are you seeking support showing your property to potential tenants? Have you already left the country?

The benefits

Whether you have already left your property, or if you cannot be present to show interested parties your property, a professional relocation consultant can help you to answer enquiries. Plus, they will completely coordinate property viewings on your behalf.

What you get

Your consultant will:

  • Coordinate all open-house/viewing dates.
  • Greet interested parties and show them round the property at up to 6 separate showings.
  • Liaise with the real estate agency or landlord to obtain confirmation that your proposed tenant satisfies the requirements of Swiss law.
  • Provide you with a regular report of viewings and applications for your review.

This price is valid for properties within 15km of our offices in Basel, Berne, Geneva, Lausanne, Lugano, Neuchâtel, Schaffhausen, Vevey, Zug, and Zurich. If your property is outside of these areas, we will calculate a supplementary fee that reflects the additional transport time from our nearest office.

Temporary accommodation (furnished only)
Reservation of interim accomodation (serviced apartments, apart-hotels) according to your requirements and budget
Hello Switzerland
299.-
Healthcare insurance
Consultation on international health insurance coverage
+
Hello Switzerland
FREE

Guidance on how to handle international medical insurance coverage when leaving Switzerland.

Household goods removal
Receive a quote for the shipment of your household goods
+
Packimpex
FREE

If you check this box, a Packimpex moving specialist will contact you to gather information.

Do you already have basic information about your move?

Complete this moving quotation form and your moving specialist will be in a position to provide you with a quote instantly.

Return to this page afterwards to complete the rest of your order.

Renting furniture
Receive a quote to furnish your home with rental furniture
+
Packimpex
FREE

Rental furniture packages start at CHF 99 per month. The longer you rent, the less you pay.

  • Our degressive pricing policy ensures you have paid the right price at the end of your stay
  • You enjoy high flexibility thanks to the option of cancelling your rental furniture contract with a notice period of just 5 days
  •  

Find out more about our wide range of rental furniture, home equipment and utensils to suit all your needs by visiting our Rental Furniture page.

Car solutions
Exporting a vehicle
Consultation on how to export your vehicle (and whether this is a good idea)
Autociel
FREE
Selling a vehicle
Consultation on selling your car
Autociel
FREE
Breakdown recovery outside Switzerland
European breakdown coverage from the Touring Club of Switzerland
TCS
78.-
Official deregistration
Deregistration at the Swiss authorities
Accompanied Deregistration prior to departure from Switzerland
+
Packimpex
399.-
Who is this service for?
 
Swiss law requires you to de-register at your local immigration office before you leave Switzerland.
This service is for you if:
  • You're about to leave Switzerland.
  • You would like one of our experts to accompany you to ensure your de-registration process goes smoothly.
This service is suitable for both EU/EFTA nationals and non-EU citizens.
 
The benefits
 
Your relocation consultant has total fluency in the local language, and fully understands the de-registration process. This avoids any confusion during discussions with the immigration agent, and minimises the risk of not being able to complete the de-registration on that day.
 
What you get
 
Before you leave Switzerland, your consultant will:
  • Provide you with a checklist of the standard documents you will require for the de-registration process.
  • Arrange a de-registration appointment at the relevant local authority according to the local specifics.
  • Accompany you in person to the de-registration office.
  • Facilitate communication with the de-registration authorities, ensuring you understand what is happening during the de-registration process, and explaining the information you receive.
Combined moving and relocation package
Carpe Diem departure package
+
Packimpex
9990.-

1) Household goods export removal
 
Includes:

  • Door to door removal of household goods of up to 33 m3 from any destination in Switzerland or bordering France and Germany to most European countries
  • Packing material
  • Professional packing of effects into boxes
  • Dismantling of furniture
  • Protection of furniture with blankets
  • Loading on truck at residence
  • Export customs clearance
  • Transportation
  • Import customs clearance
  • Unloading into new residence
  • Reassembling of furniture
  • Storage up to 1 month
  • Full risk insurance coverage
  • Storage handling charges

Excludes:

In the unlikely case these services are required they will be quoted before service is delivered:

  • Storage beyond 1 month
  • Unpacking service
  • Outside elevators
  • Shuttle service
  • Additional insurance coverage (not required for a standard household)
  • Additional pick-up or delivery address (2 or more loading or delivery addresses)
  • Duties and customs inspection fees (do not normally arise, as long as there is no new furniture in the shipment)
  • Safes and other heavy items
  • For the removal of a piano an extra of CHF 500 and for a grand piano an extra of CHF 1,300 applies

 

2) Administrative departure assistance
 
Includes:

  • Review of lease contract and clarification of cancellation terms
  • Comprehensive departure checklist
  • Process call to define optimal timelines and responsibilities
  • Draft of lease cancellation
  • Lease cancellation according to defined timeline
  • Clear instructions with regards to tenant responsibilities
  • 1 cleaning quote from a reliable cleaning company
  • Presence at the exit inspection to facilitate communication with realtor
  • Instructions with regards to placing a potential insurance claim
  • Instructions with regards to the return of the deposit

Total: CHF 0.-

Your contact details

 

We will contact you within 1 working day to provide your order confirmation and instructions on next steps

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