How to choose your GP in Switzerland, basic need-to-knows
The best and simplest way to go about choosing your GP is to request a list of approved doctors from your health insurer. Don't be afraid to ask your neighbours for opinions or recommendations.
As a rule, try to find a GP that's close to your home.
Make sure the opening hours are quite generous (but be aware that, based on the immutable Murphy's law, medical emergencies happen on weekends and when your GP's practice is closed).
Be prepared to be turned down - some GPs might not have capacity to accept new patients.
Know that in case you need to see a specialist, the GP model makes it mandatory for you to visit your GP first. Your GP will then recommend a specialised physician.
Expect to pay around CHF 100 for a GP consult - a detailed invoice will be submitted to your health insurer. (Extremely detailed in fact, as the first few minutes are billed differently versus subsequent minutes).
The fee for a GP consult is usually considered as part of your contribution/ franchise, so expect to pay it yourself.
In case you need medication, know that your GP can also provide it and offer it on the spot (usually, but not always, depending on the stock they have available). They will invoice you later, it is not a gift. But it saves you a pharmacy trip and it will cost the same as you would pay in the pharmacy, so don't hesitate to take it.
Find out more about the Hirslanden Hospital Group
With 17 top-class hospitals throughout Switzerland, Hirslanden is the largest private hospital group in Switzerland and provides some of the most impressive private healthcare in the world. All the hospitals are located in peaceful, green surroundings, some with therapeutic views of lakes and mountains, others with stunning architecture.
Quite simply, Hirslanden is the best hospital group in Switzerland and second to none in the service it provides.
Each of the 17 Hirslanden hospitals has the latest technology, ultra-modern facilities and exceptionally well-trained staff who provide a high-quality service that’s both personal and outstanding. Hirslanden doctors are medical professionals with years of experience and their skills cover a wide range of specialist disciplines.
Driven by patient satisfaction
Patient satisfaction lies at the heart of the Hirslanden ethic. The overall satisfaction rate in December 2020 was an impressive 92.1% with 93% of patients more than happy to recommend Hirslanden to others. You can read some past patient views here
Hirslanden International: your point of contact if you're an international resident in Switzerland or have traveled to Switzerland from abroad
Hirslanden International focuses exclusively on international patients. Once you have contacted their team you will generally stay with the person who was your first port-of-call for all future enquiries. A dedicated contact ensures a smooth continuity of care from initial enquiry to the completion of your treatment. From answering any queries you might have about your treatment through to organising transport and hotels they can help you almost anything during your entire stay.
A member of the team will be able to provide you with free advice on the full range of services which Hirslanden offers. They can help you to select the appropriate doctor, and then schedule an online consultation. If you require a quote, all you need to do is send any medical reports you have (if they are available) and, a description of your current symptoms and you’ll be provided with a personalised quote based on an assessment by one of their specialists. Your treatment costs can by covered by insurance, by a company, organisation or embassy or, your own expense.
Nothing is more important than keeping you in good health, which is why high-quality medical treatment is a wise investment in you and, your future. Join Hirslanden’s discerning patient base and let their highly trained staff take the stress of your medical procedure away by providing you with a service that is caring, professional, high-class and hassle-free.