Finding it hard to be connected upon arrival in Switzerland?
Living without a phone or an internet connection today is not easy, especially if you’ve just landed in a new country and you want to keep in touch with your family back home. Getting a new mobile phone - even a pre-paid one - as well as an internet connection can be a hassle in Switzerland. You need your rental home contract and your residence permit – two things you may not yet have if you’ve just set foot in Switzerland.
And then, how are you supposed to navigate the maze of Swiss telecom companies in a new language? Because of these hurdles, most new expats opt for using their home country subscription. This is, of course, an option. But it’s a VERY expensive one.
At Hello Switzerland, we specialise in solving expats’ problems. This is why we’ve partnered with Swisscom to get you connected fast, with zero hassle and minimal paperwork.Get me connected to Swisscom
Join Switzerland's best telecom network and get connected right away!
Hello Switzerland will connect you to Swisscom in the fastest way possible and handle all admin work, at no extra charge. What this means is that we take your documentation, including your status as a foreign resident or newly-arrived foreigner, into consideration.
All we need to get you connected is your future address and your passport. That’s it! No residence contract and no rental contract.
All potential sign-up issues and bottlenecks are taken care of on your behalf by our experienced team. Even when your permit documentation is all settled, we help you through the entire process and ensure everything goes smoothly. Something like your personal assistant for telecom set-up.
Do you need a Swiss mobile SIM, internet or TV at home?
Get your mobile & internet connection in record time. If you've just landed in Switzerland, are you willing to wait for two weeks to receive your resident's permit before you can have internet?
Your benefits when you book Swisscom through Hello Switzerland:
You can start your telecoms set-up process even before you arrive in Switzerland
This way, no time is wasted and you are connected on arrival. Our activation service gives you a head start and reduces your waiting time.
We'll handle the admin at no extra charge
You’ll benefit from service in English and ultra-fast response from our knowledgeable team. We also take care of any special needs that might arise due to your foreign citizenship and ID papers - issues that often slow customers down when they try to set up their telecoms in a regular high-street store.
Get help selecting the best package for you
We know the Swisscom offer by heart and will point you in the right direction. We'll also make sure to include any current Swisscom deals.
You'll have flexible cancellation terms
What happens if you have to leave Switzerland in a few weeks' time? The standard cancellation term for utilities in Switzerland is 3 months, and many telecoms contracts require a hefty penalty if you want to leave early. Thanks to Hello Switzerland, you'll benefit from flexible cancellation conditions.
Swisscom is Switzerland's best network, according to its customers
Swisscom has been time and time again voted Switzerland’s favorite telecom provider and best mobile network. Enjoy ultra-fast home internet, crystal-clear home phone lines, and the mobile network with the best coverage.
These are your top benefits with Swisscom:
Above & beyond customer service in a language you feel comfortable with
Award-winning customer care, highly responsive technical support, and all documentation (services, contracts, invoices, etc.) in English, German, French or Italian.
The best choice for TV channels in multiple languages
The amazing Swisscom blue TV offers more than 300 channels in three dozen languages, 6000+ films on demand, Netflix and much more. No other TV provider is as expat-friendly as Swisscom.
The simplest subscription plans
blue packages are easy to understand, and if your needs change, you can modify your plan at any time. If you choose to order both blue Home and blue Mobile you will get a discount of at least CHF 20/month depending on how many subscriptions you need.
Swisscom Blue TV changes everything
With over 300 channels in three dozen languages, 6000+ films on demand, Netflix and many more features, Blue TV is much more than just TV. See the latest films at home shortly after they hit the cinemas, your favorite series and sports games.
You're only a few steps away to get connected to Switzerland's best telecom provider. Once we receive your request...
We'll contact you within 1 working day to understand your needs and advise on the most suitable package.
Once you choose the best package for you, we'll get to work and take care of all necessary admin on your behalf. You don't have to worry about getting your SIM or TV box delivered to your door, or having an electrician dispatched if need be.
Once all details are agreed, you'll get your finalised quote for Swisscom services, then your contract, router, SIM or TV box will be mailed to you. Simple, easy, hurdle - free.
What our customers say
''Many thanks for all your support in making this happen so quickly. It has been a pleasure collaborating with you all'' (Evangelos)
''Indeed outstanding customer support, thank you! Dear Hello Switzerland, many thanks for the connection!!'' (Tetiana)
''Thank you very much for your help. I received the router and connected it successfully. The whole process was seamless, very quick and easy thanks to your help'' (Dimi)
''I’ve had a fantastic experience with Hello Switzerland and greatly appreciate their assistance with helping me set up my cell phone plan. Communication was very timely and my representative was very patient with me as I tried to figure out the best option and plan for my situation. I would recommend every expat try Hello Switzerland to help ease their transition and take one less worry away'' (Emily)