Departure Services Store

Book this free consultation service and you'll benefit from an introductory coaching call by an expert from Hello Switzerland's Relocation Helpline.

You'll walk through the following topics: planning your relocation, leaving your current home, moving, cancelling your various contracts.

To help you visualise these steps,  the call can optionally be accompanied by a online presentation using an easy online screen-sharing option.

After the presentation, you'll be able to download and keep the presentation.

You want to do it yourself – but with superpowers.

• You cancel all lease-related contracts by yourself.
• We carry out a pre-exit inspection at your home to clarify what needs to be done before the handback.
• We get quotes for repairs, schedule repairs, and arrange payment approval by your insurance company.
• You meet the landlord or agency and hand back your rental property by yourself.

Super-powers included:

• Swiss local language skills.
• Experience and knowledge of regular and acceptable rental contract practice.
• Understanding of property maintenance and a network of maintenance companies.

Motto: All good superheroes need their buddy!

You want a professional relocation consultant at your side.

• You cancel all lease-related contracts by yourself.
• We carry out a pre-exit inspection at your home to clarify what needs to be done before the handback.
• We get quotes for repairs, schedule repairs, and arrange payment approval by your insurance company.
• A relocation consultant accompanies you to the property hand back. This ensures all goes smoothly, and in particular it ensures you are not inadvertently held responsible for costly repairs or hidden costs.
• We ensure that you receive rental or utility refunds owed to you, even after you have left the country.

Super-powers included:

• Swiss local language skills.
• Experience and knowledge of regular and acceptable rental contract practice.
• Understanding of property maintenance and a network of maintenance companies.
• Experience in preventing suspicious practices at hand-back.
• Bear no additional costs – only pay what you're liable for.

Motto: Let's work together to ensure a smooth departure from your property!

You want all-inclusive full service.

• We cancel your lease-related contracts for you.
• We carry out a pre-exit inspection at your home to clarify what needs to be done before the hand back.
• A relocation consultant accompanies you to the property hand-back. This ensures all goes smoothly, and in particular it ensures you are not inadvertently held responsible for costly repairs or hidden costs.
• We get quotes for repairs, schedule repairs, and arrange payment approval by your insurance company.
• A relocation consultant is at your property when maintenance companies visit (e.g. to carry out work).
• We ensure that you receive rental or utility refunds owed to you, even after you have left the country.

With this VIP service package, you will not only be able to do other more important things with your time, you will also be certain to avoid all of the many potential pitfalls that can arise.

Super-powers included:

• Swiss local language skills.
• Experience and knowledge of regular and acceptable rental contract practice.
• Understanding of property maintenance and a network of maintenance companies.
• Experience in preventing suspicious practices at hand-back.
• Bear no additional costs – only pay what you're liable for.

Motto: Leave it to us to fully manage your hassle-free departure!

Who is this service for?

• You are leaving your rental property before the end of your contractual lease term.
• It is your responsibility to find a new tenant to take over your lease contract.
• If you do not find a new tenant, you are liable to continue paying rent until the end of the contract.

The benefits

Finding a new tenant and positioning them as a viable candidate to take over the property requires careful advertising and follow-up.

By being supported by a professional with local real-estate expertise, you will:

• Save yourself the time and administrative burden of handling the property market advertising that is required to find a new tenant.
• Benefit from the real estate expertise of a professional relocation consultant to optimise the property advertisement.
• Know if and when you can expect to be freed from your contractual obligations.

What you get

Your consultant will:

• Gather all the relevant information to ensure that interested parties have access to an advertisement that is accurate and offers a comprehensive description of the property.
• Place and manage advertisements in suitable publications and websites.
• Use their privileged relationship with local real estate agencies to help facilitate a new tenant.
• Keep you informed on the status of the lease applications received by the real estate agency or landlord.

Please note that the price does not include any charges for advertising on property websites, which will be billed separately, and it does not include visiting your rental property to take photographs for the advertisement.

While our experience and expertise makes it highly likely that you will secure a successor tenant, please note that rental market conditions mean there is never a guarantee of success.

Service combination recommendation

We recommend combining this service with the Property Showing service. Also, if you have left the country, you will probably need to combine this with a Repair & Refund Support service and potentially the Accompanied Handback service.

Who is this service for?

• Are you in the process of finding a new tenant?
• Do you find yourself lost between time for your work, your family and the tedious departure administration?
• Are you seeking support showing your property to potential tenants? Have you already left the country?

The benefits

Whether you have already left your property, or if you cannot be present to show interested parties your property, a professional relocation consultant can help you to answer enquiries. Plus, they will completely coordinate property viewings on your behalf.

What you get

Your consultant will:

• Coordinate all open-house/viewing dates.
• Greet interested parties and show them round the property at up to 6 separate showings.
• Liaise with the real estate agency or landlord to obtain confirmation that your proposed tenant satisfies the requirements of Swiss law.
• Provide you with a regular report of viewings and applications for your review.

This price is valid for properties within 15km of our offices in Basel, Berne, Geneva, Lausanne, Lugano, Neuchâtel, Schaffhausen, Vevey, Zug, and Zurich. If your property is outside of these areas, we will calculate a supplementary fee that reflects the additional transport time from our nearest office.

Guidance on how to handle international medical insurance coverage when leaving Switzerland.

If you check this box, a Packimpex moving specialist will contact you to gather information.

Do you already have basic information about your move?

Complete this moving quotation form and your moving specialist will be in a position to provide you with a quote instantly.

Return to this page afterwards to complete the rest of your order.

Exactio offers tax and pension fund (2nd and 3rd pillar) advice to individuals when leaving Switzerland.
These services might include:
- initial phone call to understand circumstances, opportunities available, process and fees (no charge)
- meeting to review tax planning opportunities
- analysis and written summary of tax planning opportunities
- tax simulation calculations (if required)
- debriefing meeting and review of next steps
- implementation of tax planning opportunities.
Advisory services are generally based on time spent and charged at an hourly rate of CHF 280, excluding VAT.

Rental furniture packages start at CHF 99 per month. The longer you rent, the less you pay.

• Our degressive pricing policy ensures you have paid the right price at the end of your stay
• You enjoy high flexibility thanks to the option of cancelling your rental furniture contract with a notice period of just 5 days
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Find out more about our wide range of rental furniture, home equipment and utensils to suit all your needs by visiting our Rental Furniture page.

• You're about to leave Switzerland.
• You would like one of our experts to accompany you to ensure your de-registration process goes smoothly.

• Provide you with a checklist of the standard documents you will require for the de-registration process.
• Arrange a de-registration appointment at the relevant local authority according to the local specifics.
• Accompany you in person to the de-registration office.
• Facilitate communication with the de-registration authorities, ensuring you understand what is happening during the de-registration process, and explaining the information you receive.